In order to reduce queuing times for customers and improve operational efficiencies, Co-op partnered with Retec to design a Self Service kiosk solution - "Quick Pay". The interactive solution has become an integral part of the store and has delivered many benefits in a short space of time.

The Challenge

• Need for a self-service solution suitable for convenience
• Cashier running SCS also running conventional tills
• Need to eradicate long queues and free up staff
• Enhance current in-store ordering systems